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When you open an account with mtaya 365, you share certain details with us — and this policy explains exactly what we collect, why we collect it, and what choices you have over it. We keep this straightforward so you can review it quickly, whether you're reading on your phone between rounds or on desktop at home.
mtaya 365 collects information in two main ways: what you give us directly and what your device sends automatically. When you register, you provide your name, contact details and the payment method you choose — Maya, Coins. ph or PESONet are the rails we support for Philippines accounts. We store that information to operate your account, process transactions and respond to your requests. Your device also sends us technical signals — browser type, screen size, session timestamps — that help us keep the mobile experience consistent whether you switch from your phone to a browser tab mid-session. We do not sell your personal details to third parties. We may share data with payment processors strictly to complete a transaction you initiated, or with service partners bound by confidentiality agreements. Where local law in the Philippines requires disclosure to a regulator or authority, we comply with that requirement. Retention periods follow applicable law; account records are held for as long as your account is active and for a period after closure as required. You can ask us at any time what data we hold about you.
This policy applies specifically to the mtaya 365 platform and the data we handle directly. Some areas — like third-party payment gateways or linked sites — operate under their own separate policies. Understanding the scope helps you know exactly who is responsible for which part of your data.
Covers login credentials, session data and account activity recorded within mtaya 365. Any data generated when you sign in, browse the lobby or adjust account settings falls inside this policy.
Deposits and withdrawals processed through Maya, Coins. ph or PESONet generate records on both our side and the payment provider's side. Our policy covers what we hold; the provider's own policy covers theirs.
Pages, game lobbies and promotional content you view within mtaya 365 are covered. We record which sections you visit to improve navigation — no personally identifiable data is attached to browsing patterns unless you are logged in.
Links to external sites, payment gateways and game studio interfaces operate outside our direct control. Once you leave our platform, their own privacy terms govern your data. We are not responsible for third-party data handling.
You have real, actionable choices over the data mtaya 365 holds about you. These are not just statements — each one has a defined path through your account or through our support team. Reviewing what we store, correcting something that is wrong, or asking a question about how a specific piece of data is used are all requests we handle. Submit a request through the privacy support channel listed on this page, and we will respond within the timeframe required by applicable law. If you believe a record attached to your account is inaccurate, log in and check the details shown under account settings first — many corrections can be made directly without contacting support. For anything that requires our involvement, the items below describe what each right covers and how to use it.
Request a summary of the personal data we hold on your account. We provide this through our support channel — submit your request with your registered contact detail so we can verify your identity before sharing.
If a name, contact number or linked payment detail is outdated or wrong, update what you can directly in account settings. For details you cannot edit yourself, contact support with the correction and supporting information.
If something in this policy is unclear or you want to know how a specific data point is used — for example, how your Maya transaction history is retained — send us a direct question. We answer privacy questions through the contact paths below.
Where local law allows, you may request deletion of personal data we hold. We will confirm what can be removed, what must be retained for legal or operational reasons, and the timeline for completing the request.
Privacy questions have a direct route to our team. Whether you want to know what data is stored on your account, correct a detail or raise a concern, use the channels below. Response times depend on request complexity; we handle all privacy inquiries in the order received.
Send your privacy request to our dedicated email address listed in the account help section. Include your registered contact detail so we can verify your identity before processing.
For quicker questions about what data we hold or how to update account details, live chat is available through your logged-in account dashboard. Start a chat and select the privacy or account topic.
Many data corrections — contact number, linked wallet details, communication preferences — can be handled directly inside account settings without contacting support. Log in and navigate to your profile section first.
How we protect and manage the data connected to your account is a concrete commitment, not a general claim. The points below describe our actual practices across four areas: how cookies work on this site, how account data is secured, how long records are kept, and who handles privacy requests.
We use session cookies to keep you logged in across page changes and analytical cookies to understand how the lobby is navigated. You can manage cookie preferences through your browser settings at any time; disabling cookies may affect session continuity.
Account credentials are stored using standard encryption methods. We do not store your Maya, Coins. ph or PESONet PIN or password — those credentials stay within their respective platforms. Access to your mtaya 365 account requires authentication each session.
We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable law in the Philippines. Records tied to completed Maya or PESONet transactions follow the retention rules of the relevant regulatory framework.
Privacy requests are handled by our account and compliance team, not an automated process. When you submit a request through email or live chat, a team member reviews it against the records held on your account and responds directly.
These are the questions we get most often about data, account records and privacy rights on mtaya 365. If your question is not here, use the live chat or email contact paths listed above.
We collect the details you submit at registration — name, contact information and any payment method you link, such as Maya or Coins. ph. Your device also sends session data automatically. We use this to operate your account and process transactions, nothing more.
We share data only with payment processors needed to complete a transaction you started — for example, Maya or PESONet when you initiate a deposit or withdrawal. We do not sell personal data. Any service partner we work with is bound by a confidentiality agreement.
Submit a data review request through the privacy email or live chat channel in your logged-in account. Include your registered contact detail so we can verify your identity first. We will provide a summary of the records attached to your account.
Yes. Log in and check account settings first — contact number, linked wallet and communication preferences can often be updated directly. For details that require our involvement, contact support with the correction and relevant supporting information.
Records are retained while your account is active and for a period after closure as required by applicable law in the Philippines. Transaction records tied to Maya, Coins. ph or PESONet follow the retention period set by the relevant regulatory framework.
Our policy covers data we hold directly on the mtaya 365 platform. Maya, Coins. ph and PESONet each have their own privacy terms governing what they collect on their end. Review their policies separately for a full picture of how your payment data is handled.